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Frequently Asked Questions: Free exchanges and returns within 60 days. Refunds processed within 10 working days after receipt of the return at our warehouse. Return label available in your customer account (applicable to countries with free returns). For more information, please visit our Frequently Asked Questions page or the Shipping and Returns page. Phone: Opening hours: 9AM — 5PM, GMT (Lisbon Time) Customer Support: +351 964 700 246 (Call to a national mobile network) — WhatsApp Available Distribution and Retail: +351 227 470 618 (Call to a national landline) Email: Customer Support: cs@lemonjelly.com To file a complaint: cs@lemonjelly.com Retail and Distribution Information: info@lemonjelly.com Collaborations, partnerships and media: marketing@lemonjelly.com Data Protection Officer: dpo@lemonjelly.com Orders in the USA and Canada: info@lemonjelly.ca EU General Product Safety Regulation: cs@lemonjelly.com

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Contact us Form successfully submitted. Required field. Invalid field Field with maximum character limit This field doesn't match with the previous one Field with minimum character limit There was a submission error, please review the form. Name * E-mail * Phone * Subject * Message * I have read and understood the information about the use of my data, described in the Privacy Management Policy and accept to receive Lemon Jelly's marketing communication on the provided email. * By submitting you accept our privacy policy * Required fields.