Frequently Asked Questions:
Free exchanges and returns within 60 days.
Refunds processed within 10 working days after receipt of the return at our warehouse.
Return label available in your customer account (applicable to countries with free returns).
For more information, please visit our https://www.lemonjelly.com/?id=243 Frequently Asked Questions page or the https://www.lemonjelly.com/?id=242 Shipping and Returns page.
Phone:
Opening hours: 9AM — 5PM, GMT (Lisbon Time)
Customer Support: +351 964 700 246 (Call to a national mobile network) — https://wa.me/351964700246 WhatsApp Available
Distribution and Retail: +351 227 470 618 (Call to a national landline)
Email:
Customer Support: cs@lemonjelly.com
To file a complaint: cs@lemonjelly.com
Retail and Distribution Information: info@lemonjelly.com
Collaborations, partnerships and media: marketing@lemonjelly.com
Data Protection Officer: dpo@lemonjelly.com
Orders in the USA and Canada: info@lemonjelly.ca
EU General Product Safety Regulation: cs@lemonjelly.com
